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概要
I have over 8 Years' Professional experience including 5 years Overseas, in different domains of Customer Services and Management, Leadership and Change Management in diverse industries with Multinational Companies and Crosscultural teams. I have recruitment expertise with a strong Customer Services and Management background, an ability to work collaboratively, and a commitment to achieving corporate goals
工作经历
MSCE Engineer
I am Certified Microsoft Engineer, I have also completed my training of CCNA and CCNP (R&S). Looking for entry level Position in Networking feild
IT Recruitment/Sourcing Executive
Taking care of recruitment which includes interviewing, screening, salary negotiating and interview scheduling with client. Complete resource planning of existing employees, as well as potential candidates and off project employees.
Conduct a complete recruitment plan from receiving a job requisition from the client, to having the candidate on-board. Includes preparation of JDs, job specification analysis, rate determination, recruitment techniques and tools etc.
Experienced in sourcing, screening, shortlisting, and interviewing candidates having experience in Telecom Sector LTE/WIMAX (4G), CDMA (2G/3G), UMTS/WCDMA/HSPA (3G), GSM (2G) for RF Engineers (Optimization and Design), Project Managers, Construction Managers, Implementation Managers, Site Acquisition Managers/Specialists, Logistics Managers, Program Managers, and Project Administrators/Coordinators
Have done recruitment for Senior Software Developer: C++, Java Developers working on the UNIX platform. Quality Assurance/Test Analysts: Full life cycle testing professionals working on commercial software releases. Project Managers: Senior Project Managers certified by (PMP) Project Management Institute. Senior Web Software Developer: C++, Java, Perl, Python Quality Assurance/Test Analyst. Software Developer: Microsoft Software Developers experienced in Web/.NET platform development projects and many more
Customer Care Executive
Support and provide superior services via phones to the Ufone Customers.
Understand the impact of attitude in handling calls professionally.
Use the most appropriate way to communicate with different behavior types on the telephone.
Apply the proper telephone etiquette to satisfy various customer situations.
Apply appropriate actions to effectively control a telephone call..
Identify voice skills and how to enhance a good telephone presentation..
Meets commitments to customers
Display Time flexibility towards shifts as per work floor requirements
Customer Services Executive
To take responsibilities for the satisfaction for external customers.(clients)
To take responsibilities for the satisfaction of Staff
To develop active link between staff and management
To manage cost and operations of both labor and goods
To train and set standards for staff, ordering goods and maintaining operations
Customer Services Executive
To take responsibilities for the satisfaction for external customers.(clients)
To take responsibilities for the satisfaction of Staff
To develop active link between staff and management
To manage cost and operations of both labor and goods
To train and set standards for staff, ordering goods and maintaining operations
